PRIVACY POLICY

As with all shopping websites, we collect personal information from you when you shop online at DANZO.com.au

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions. If you have any questions or concerns about our privacy policy, please contact us at privacy@danzo.com.au

What information we collect about you?
DANZO gathers personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the personal information we gather from you:

* Purchases — When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information.

* Non-Purchases — There may be instances when you are not making a purchase at DANZO and you give us your name, address, phone number and/or e-mail address, and where applicable, payment information, or when someone else gives us your name, address, phone number and/or e-mail address, and where applicable, payment information. Some situations when this may occur are when you return or exchange merchandise, receive a gift from DANZO or enter a contest or participate in a promotion or survey sponsored by DANZO.

* Personal Shopping Account – If you create a Personal Shopping Account with us so that you may place orders more conveniently, you authorize us to store your name, shipping address(es), and payment information.

* Catalog requests — We need your name and address in order to mail you a catalog. We also require a phone number or e-mail address so that we can contact you in the unlikely event where there is an error in your address or other delivery problems. To stop receiving catalogs, simply e-mail help@danzo.com.au

* E-mail updates — When you subscribe to receive DANZO e-mail updates featuring exclusive offers (like free shipping), product news, special discounts, contest announcements and more, we require your e-mail address. You could choose to unsubscribe anytime.

How do we use your information?
We may use your information in a number of ways, including the following:

1.    In order to serve you better, we may combine the information you provide to us online, in our stores and through our catalogs. We use this information to improve your overall shopping experience.

2.    To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.

3.    To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.

4. For marketing and promotional purposes. For example, we send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We may also send you offers for discounts or free services (e.g., free gift wrap or shipping) on our site.

What are cookies and how do we use them?
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At DANZO.com.au, we use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away.

Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At DANZO.com.au, we use persistent cookies to give you a more personalized shopping experience and to help you navigate our store more efficiently. We will use your information to enhance your site experience.

Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At DANZO.com.au, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.

How do I know my personal information is secure?

Your Information is Secure at DANZO.com.au

We go to great lengths to keep your financial information private and safe. All credit card transactions occur in a secure area in our site, to protect you from any loss, misuse or alteration of information collected. If that security were ever breached, it would cost you nothing — so you can buy online with confidence.

Your financial information is safe
We use Secure Socket Layers (SSL) which is the latest secure server technology to ensure this information is protected to the highest standards and is the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly difficult to decipher code, which is processed immediately. In addition, we employ an outside company to "audit" our security and make sure it is trustworthy.

Your transactions are secure
When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. You will remain in this secure zone for the entire checkout process. In addition, you may consult the rules established by your browser to learn about other possible features that indicate that you are on a secure Internet page.

If you have additional questions regarding security at DANZO, please e-mail us, including your name and mailing address, at security@danzo.com.au

Do we share your information to others?
We do not sell, trade or rent your personal information to others.

However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails and processing payments. They will have access to your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.

We also disclose your information to our business partners, such as financial services or insurance companies, for them to offer products and services to you. This information may include scrambled credit card details, although these will only be used with your consent for any transactions with them. If you do not wish your information to be disclosed, email us help@danzo.com.au

In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.