Return Policy

 DANZOPromise:                                                                                                             

 - 7 days money back guarantee

- 14 days exchange guarantee

DANZO is committed to provide quality products to our customers. Our Quality Control Team inspects every incoming and outgoing item from DANZO’s warehouse. If you do receive a product which is faulty, please do make sure you contact our Customer Service Team within 7 days.

We will resolve any issues with a faulty item as quickly as we can. Should a fault appear after a garment has been worn, it would be appreciated if you would launder it prior to return. Returned items will be inspected before we process a refund or replacement. For size or colour exchange, please contact us within 14 days of receipt.

To return products to DANZO, please affix postage to your package and send it to the address shown on your invoice. Unfortunately, your postage charges on returns are not refundable. However, if you are returning an item for exchange (i.e. the same style is being changed for a different size or colour), you are not required to pay for standard delivery on the outgoing parcel.

All other returns/reorders will be charged the standard or priority delivery rate based on your delivery preference. To ensure the best possible fulfilment on your reorder, we recommend that you call us to reserve the styles you require. Our Customer Service representatives are available to discuss payment options with you and they will advise on delivery timeframes. If you reserve your reorder over the phone, then please do not submit another order online, as duplicate orders may be inadvertently placed.